Term and Conditions

Welcome to Nine West Shop. These Terms and Conditions govern your access to and use of the ninewestus.com website and your purchase of our refined, runway-inspired products. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

Our policies are crafted with the same clarity, elegance, and attention to detail that define our brand—from our innovative 9×9 Technology and commanding Sky-High Style collections to our timeless Mocha & Merlot handbags. We are committed to providing a seamless and confident experience for our global community.

1. Acceptance of Terms

By accessing, browsing, or purchasing from the Nine West Shop website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping & Returns policy, and our Privacy Policy. If you do not agree with any part of these terms, you must not use this website or purchase our products.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate, current, and complete information during account registration and checkout.
• Maintain the confidentiality of your account credentials and be responsible for all activities under your account.
• Use the website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.
• Not attempt to gain unauthorized access to any part of the website, its systems, or networks.
• Comply with all applicable local, state, national, and international laws and regulations regarding your use of our site and purchase of goods.

3. Products and Services Description

Nine West Shop offers a curated selection of fashion items designed for confidence and sophistication, including:

• Footwear: Featuring our proprietary 9×9 Technology for redefined comfort, Heels & Pumps, Boots, and Sky-High Style statement pieces.
• Accessories & Handbags: Including timeless collections like Mocha & Merlot and bold N.I.N.E. statement pieces.
• Watches & Trends: Precision timepieces and runway-inspired collections.

We strive to display product colors, details, and specifications as accurately as possible. However, slight variations may occur due to screen settings. Product availability is subject to change.

4. Orders and Payment Terms

4.1 Order Process

Placing an item in your cart does not reserve it. An order is confirmed only when we send you an order confirmation email. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product or pricing information, or suspected fraud.

4.2 Pricing and Payment

All prices are listed in US Dollars (USD). We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. Your payment card will be charged at the time of order placement. You are responsible for any applicable taxes, duties, or customs fees imposed by your destination country.

4.3 Shipping and Delivery

Orders are processed within 1-2 business days (excluding weekends/holidays) after payment confirmation. We offer two shipping options:

• Standard Shipping ($12.95): Via DHL or FedEx. Estimated delivery: 10-15 business days after shipment.
• Free Shipping: Via EMS for orders of $50 or more. Estimated delivery: 15-25 business days after shipment.

Delivery times are estimates and may vary due to destination, customs, or seasonal factors. Tracking information will be provided upon shipment.

5. Returns, Exchanges, and Refunds

Your confidence is paramount. Our full Returns & Exchanges Policy is detailed on our website. Key terms include:

• Return Window: 15 days from the date of delivery.
• Condition: Items must be unworn, unused, in original condition with all tags and packaging.
• Process: You must initiate a return by emailing [email protected] to receive a Return Authorization (RA) Number before shipping.
• Costs: The customer is responsible for return shipping costs unless the return is due to our error or a defective item.
• Refunds: Issued to the original payment method within 7-14 business days (cards) or 3-5 business days (PayPal) after processing.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and the overall “look and feel,” is the property of Nine West Shop or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. The “Nine West,” “9×9 Technology,” “N.I.N.E.,” “Mocha & Merlot,” and “Sky-High Style” names and logos are trademarks of Nine West Shop. You may not use any meta tags or any other “hidden text” utilizing our name or trademarks without our express written consent.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Nine West Shop, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the service.
• Any conduct or content of any third party on the service.
• Any content obtained from the service.
• Unauthorized access, use, or alteration of your transmissions or content.
• Delays or disruptions in our service.
• Issues related to shipping carriers, customs, or other third-party services.

Our total liability for any claim arising under these terms shall not exceed the amount you paid for the product(s) in question.

8. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any dispute arising from or relating to these terms, your use of the website, or your purchase of products shall be subject to the exclusive jurisdiction of the state and federal courts located in Bay County, Florida, USA.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. The most current version will always be posted on our website. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.

Confidence, Delivered.